Privacy Policy

1. Introduction

Orienjo Ltd ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our websites, applications, and AI-powered services.

2. Data Controller

Orienjo Ltd is the data controller responsible for the personal data described in this policy. We are registered with the Information Commissioner's Office (ICO) under registration number ZB532168.

Registered name

Orienjo Ltd

Company number

14776540 (registered in England & Wales)

Registered office

71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

VAT registration number

GB442654690

ICO registration

ZB532168

Contact

jiq@orienjo.com

3. Information We Collect

We may collect the following types of information:

• Account information (name, email address, password)
• Usage data (features used, pages visited, interaction patterns)
• Device information (browser type, operating system, device identifiers)
• Content you provide to our AI agents (queries, preferences, uploaded data)
• Payment information (processed securely via third-party payment providers)

4. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our products and services
• Process transactions and send related notifications
• Train and improve our AI models (using anonymised, aggregated data only)
• Respond to customer service requests
• Comply with legal obligations

5. AI-Specific Data Practices

Our AI agents process data to provide intelligent services. We ensure:

• Your personal data is not used to train AI models without explicit consent
• AI processing is transparent — you can request explanations of AI decisions
• You maintain ownership of all content you create using our AI tools
• AI outputs are clearly identified as machine-generated where applicable

6. Data Sharing

We do not sell your personal information. We may share data with trusted third-party service providers who assist in operating our services, subject to confidentiality agreements.

7. Your Rights

You have the right to access, correct, delete, or export your personal data. To exercise these rights, contact us at privacy@orienjo.com.

8. Contact

For privacy-related enquiries, contact us at privacy@orienjo.com, at jiq@orienjo.com, or by post at Orienjo Ltd, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.